Privacy policy
LimeKnight is committed to keeping your personal information safe and meeting our responsibilities under privacy law. This is data that can be used to identify you. Your personal data is yours, and we want you to be confident that we are using it responsibly, and that you can tell us to stop using it if you want.
This Privacy Policy gives you detailed information on why and when we collect your personal information, how we use it, how we keep it secure, and how you can let us know if you would like us to change how we manage it.
Who we are
LimeKnight is a a design and development agency incorporated in England and Wales. Our address is: Ground Floor, 1 Mill Avenue. Bristol. BS1 4AJ.
LimeKnight will hold the personal data you provide, and will ensure it is used and stored in accordance with the EU General Data Protection Regulation (EU 2016/679) and the Privacy and Electronic Communication Regulations (2003).
If you have questions regarding your information or its use, please contact our Data Protection Manager by emailing us at data@limeknight.com, or by post using the details above.
Changes to this policy
This policy may change from time to time – for example, to take into account changes at LimeKnight or to reflect changes regulation or legislation. It was last updated on 22nd September 2022.
Updates to this policy will be posted on this page – please check back from time to time. We may also inform you of any changes by email where appropriate.
Further information on data protection regulations and laws can be found here: https://ico.org.uk/for-the-public
Why we collect personal information
We will only collect enough personal data from you to provide the services we endeavour to deliver and will only do this if we have one of the lawful basis for collecting data.
What data we may hold about you
We collect and retain information about you that you have given us in one or more of the following ways.
- You have requested a quote
- You have sent us a message via our website
- You have participated in a user experience session
- You are applying for a job or opportunity
- You complete an evaluation or equal opportunity form
- You are in a photograph or film commissioned by LimeKnight
- You use our website
- You subscribe to our mailing lists
- You engage with us via social media platforms
- You attend a workshop or event
- Contact us via email, phone, in person or by post
- You have told a third party you are happy to share your data
We may also collect information from publicly available and privately subscribed sources. This may include obtaining information from organisations that represent business development opportunities for potential partners.
How we use data about you
We are committed to protecting your personal information, we have robust processes in place to protect it from unauthorised access and improper use. We may use your data to do things like:
- Contact you with important information relating to a workshop or event that you’ve booked
- Send you updates and information about LimeKnight
- Learn from your experience and feedback to develop our work
- Undertake evaluation
- Keep our database accurate, relevant and up to date
We will not sell, distribute or disclose your information to third parties.
We have implemented Google Analytics Demographics. This uses cookies to gather website visitor data, such as age, gender, and interests. We are using this to identify the key interests and demographics of our users, in order to optimise website content and improve user experience. This data remains anonymous; no personally identifiable information is collected. You are able to opt out of Google Analytics for Display Advertising at any time. We comply with the European Union User Consent Policy.
How we keep your data safe
To protect your privacy we will make sure your data is kept securely and disclosed only to relevant organisations or LimeKnight representatives. We will not keep information longer than is needed, and the retention period will vary according to the intended purpose. The maximum length of time we hold your data is four years.
A request for access to your personal information must be made in writing and addressed to the above. You should include some identification, such as a copy of your driving licence or a utility bill.
How to unsubscribe
You can unsubscribe from any or all of LimeKnight services at any time, just click on the relevant link in the emails we send you.
Contact us
If you have any questions or concerns about the way in which we handle your personal information, please email data@limeknight.com
